Electronic Disability Guide

The Electronic Disability Guide, or eDG, is a series of articles describing how the Social Security Administration (SSA) processes disability claims electronically.

It includes the processes and procedures the SSA uses, such as articles describing the initial claim process with applications from children, adults, and specific diseases, as well as the processes of appeals, reconsiderations, hearings, and appeals councils.

The SSA makes all of the information in the eDG available to the public so everyone is aware of their policies and also to make the incredibly complicated process of approving disability applications easier to understand. For example, the Certified Electronic Folder (CEF) is where the SSA stores all of your case information, documentation, and evidence when it’s entered into the Electronic Disability Collect System (EDSC). Another useful guide is the SSA’s glossary of terms and acronyms used throughout the eDG and SSA’s website.

Although most entries start out with general information about each topic, much of the information included in the eDG is for examiners and other employees of the SSA, as a large part of the eDG gives instructions on using the SSA’s online system, such as accessing, editing, and adding documents to an applicant’s CEF and using the eView system, which allows employees to view, print, copy, and talk action on the disability information inside the CEF, as well as training on completing the official forms necessary for your application.